Running

Claim document checklist

If you are unsure about the claim benefit item, you can submit all claim documents to us.

For death claim, please refer to here.

Required Claim Document	Running injury benefit	Wild nature benefit
Claim Form Part I and Part II (The form required on injury condition (accident / medical / dismemberment), click here to download a relevant form)
Proof of participation of the Covered Run Examples: registration payment proof, Runner's bib with insured's name
Proof of diagnosis
Copy of diagnostic imaging report Examples: x-ray, computed tomography, magnetic resonance imaging
Proof of treatment (and hospitalization, if any)
Proof of surgery (if any) Examples: discharge slip/summary with details of surgery performed
ID card copy A valid ID card copy is required if this has not been submitted previously

We may ask for other documents on a case by case basis.

You may submit the claim application to our AIA financial planner / your broker / independent financial adviser or send it to us at the following address:

HK: Customer Service Centre, 12/F, AIA Tower, 183 Electric Road, North Point, Hong Kong

Macau: Unit 201, 2F, AIA Tower, Nos. 251A-301, Avenida Comercial de Macau, Macau

If you submit the claim application through AIA financial planner / your broker / independent financial adviser, you will receive a notification from the respective channel.

If you submit the claim application to us directly, you will receive a notification from us.