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  • VOLUNTARY HEALTH INSURANCE SCHEME

    Enjoy hospitalisation cover, built-in discount, tax deduction, and more through AIA Voluntary Health Insurance Schemes, which are certified plans under the government’s Voluntary Health Insurance Scheme (“VHIS”).

    Need help? Talk to us now!

    Get in touch
    Featured

    AIA Voluntary health insurance privilege scheme

    Period

    ANNUAL

    Issue Age of Insured

    15 DAYS - 80 YEARS

    With AIA Voluntary Health Insurance Privilege Scheme, you can enjoy high-level protection for top-tier medical care, extended cancer cover, no claim medical check-up services, cashless hospitalisation and much more. You can also apply for tax deduction of up to HKD8,000 per insured person per tax assessment year. Join AIA Vitality and receive an instant 10% premium discount and an array of rewards and discounts that help you live a healthier lifestyle.

    • Medical protection with a lifetime limit of HKD50 million and a high annual limit of HKD10 million
    • Full cover for non-surgical cancer treatment
    • Annual no claim medical check-up services if no claims is paid
    • AIA CARE+ offers a range of medical support, including cashless hospitalisation for designated hospitals in different countries, and personal support during hospitalisation and beyond through Personal Medical Case Management Services
    vitality

    Need Help? Talk to us now!

    Get in touch

    AIA Voluntary Health Insurance privilege Scheme

    Voluntary Health Insurance Scheme

    With AIA Voluntary Health Insurance Privilege Scheme, you can enjoy high-level protection for top-tier medical care, extended cancer cover, no claim medical check-up services, cashless hospitalisation and much more. You can also apply for tax deduction of up to HKD8,000 per insured person per tax assessment year. Join AIA Vitality and receive an instant 10% premium discount and an array of rewards and discounts that help you live a healthier lifestyle.

    vitality

    AIA Voluntary Health Insurance Prime Scheme

    Voluntary Health Insurance Scheme

    With AIA Voluntary Health Insurance Prime Scheme, a Certified Plan under the Hong Kong Government’s Voluntary Health Insurance Scheme, you can apply for tax deduction of up to HKD8,000 per insured person per year, while enjoying superb medical cover throughout Asia with lifetime guaranteed renewal, valuable privileges including full reimbursement with no itemised benefit sublimit for major medical expenses, hospital stays in a semi-private room and extended caring protection.

    vitality

    AIA Voluntary health insurance flexi scheme

    Voluntary Health Insurance Scheme

    With the AIA Voluntary Health Insurance Flexi Scheme, a Certified Plan under the Hong Kong Government's Voluntary Health Insurance Scheme, you can apply for tax deduction of up to HKD8,000 per insured person per year, and in addition, enjoy essential medical cover, supplemental major medical benefits (benefit limit resets per sickness/injury per policy year), personal medical case management services, access to our specialist network, a no-claim discount and more.

    vitality

    AIA Voluntary Health Insurance Standard Scheme

    Voluntary Health Insurance Scheme

    With the AIA Voluntary Health Insurance Standard Scheme, a Certified Plan under the Hong Kong Government's Voluntary Health Insurance Scheme, you can apply for tax deduction of up to HKD8,000 per insured person per year, while enjoying essential medical cover, a no-claim discount and more.

    vitality

    VHIS PROVIDER

    Name of Offering Company: AIA International Limited

    Company Registration Number: 00013

    Effective Date of Registration: 28 February 2019

    Underwriting

    What Is Insurance?

    Insurance contracts are based on trust. 

    ✓   The client is required to disclose in the application all material facts, so that insurance companies can fairly assess the risk.

    ✓   Insurance companies trust that client gives precise and true details of the required information. 

    Roles & Responsibilities

    Underwriter process

    How Underwriters Assess Application? 

    Underwriter will review all information disclosed by client, assess and evaluate the risk associated with the assessment factor for the final decision.

    When Underwriter Receives Application:

    Underwriter assess

    What Are The Risk Factors Determine Underwriting Decision?

    Risk factor

    Substandard Underwriting Decisions

    Counter-offer: A proposal that is made as an alternative to the client who may not qualify for a standard insurance policy. It revises the initial offer and often includes special provisions or higher premiums to cover the higher risk the insurance company takes on.

    Types of counter-offers

    Substandard Premium Rating The insured carries higher risk than in ordinary circumstances as reflected in the risk evaluation process, it requires policyholders to pay a higher premium than that for standard policies.
    Case-based Exclusions An exclusion is a policy provision that limits coverage for some types of risk or specified conditions. It narrows the scope of coverage provided by the insuring agreement.
    Postpone Insurance companies are not able to offer the applied coverage at the time of application, but probably will reconsider the application in the future.
    Decline An applied coverage cannot be offered as the risk incurred exceeds insurance company’s risk acceptance level at the time being.

    FAQS

    + Expand All
    - Collapse All

    What are the mandatory documents for applying a VHIS plan?
    1. Valid identity documents
    2. Completion of application forms
    3. All relevant medical records and check-up reports (if applicable)
    4. Sufficient premium

    How long does it take for a decision to be made regarding my application?

    The first underwriting opinion would be given within 2 business days after submission. The duration to reach final decision varies from case to case, depending on the quality of information that has been disclosed to us.


    Is it acceptable for more than one Policy Holder per each VHIS application?

    Only one qualified Policy Holder is accepted per each VHIS application.


    What if I forgot to disclose my full medical condition at the time of application?

    You can contact your financial planner or our AIA customer hotline on 3108 1830 immediately for providing your detailed health information. The risk of the policy would be re-assessed and the underwriting decision will be subject to the re-declaration of health condition.


    After I have submitted my application for standard plan, I realized I want a flexi plan. What should I do?

    You can contact your financial planner or our AIA customer hotline on 3108 1830 for advice. 


    CHANGE OF POLICY OWNERSHIP RIGHT

    Change Of Ownership Of The Policy

    Subject to the approval of the Company at its discretion, the Policy Holder may transfer the ownership of the policy by completing the prescribed form and sending it to the Company. Any change of ownership of this Policy shall be conditional upon the satisfaction of customer due diligence and other applicable requirements under Anti-Money Laundering and Counter-Terrorist Financing (Financial Institutions) Ordinance and other applicable guidelines. The change of ownership shall not be effective until the Company has approved the change and such change is evidenced by an endorsement issued by the Company. The Company is not responsible for any written notice of a change of ownership received by us pending issue of an endorsement.

    What Documents Are Required?

    ✓  Download the required form here and complete the corresponding section(s) and submit it together with a copy of identification document (e.g. HKID card, passport) of new owner. Please noted that we reserve the right to ask for additional documents if needed.

    ✓   Please submit the completed form(s) and document(s) to our AIA Representatives to follow-up or directly mail to our Operations Department at 11/F, AIA Financial Centre, 712 Prince Edward Road East, Kowloon.

    PROTECT YOUR WHOLE FAMILY AND APPLY FOR A HIGHER TAX DEDUCTION AMOUNT

    To help you budget smarter, the premiums you pay for AIA’s VHIS Certified Plans is eligible to be deducted from your annual taxable income, up to an aggregate limit of HKD8,000 for VHIS policies per insured person per tax payer per year.

    There is no cap on the number of VHIS policies that a taxpayer can use to claim tax deductions each year, as long as all the policies are held by the same taxpayer and cover yourself and/or your dependants. Dependants include your spouse or child, or a parent, grandparent or sibling of you or your spouse.

    In other words, if you take up AIA’s VHIS Certified Plans for yourself, your spouse, your son and your mother as an example (i.e. four insured persons) and pay the required premiums in the same taxable year, the annual tax deduction amount for you would be up to HKD32,000 (i.e. HKD8,000 x 4).

    The illustration below shows the tax deduction amount you could claim if you were the policy holder for four insured persons, for example.

    VHIS tax deduction

    For details on tax deductions, please visit www.vhis.gov.hk and consult your own tax and accounting advisors for tax advice.

    CLAIMS

    Learn More

    COMPLAINTS

    Learn More

    Contact aia

    We are pleased to announce that effective 22 February 2021, our customer service in Hong Kong will resume normal. However, please take note of the following special service hours for Macau.

    Macau

    • Customer Service Centres & Hotline Service:
      • 10am - 4pm (Monday - Friday)

    Hong Kong

    (852) 2232-8888

    Hong Kong Island
    AIA Wealth Select Centre
    12/F, AIA Tower,
    183 Electric Road,
    North Point, Hong Kong

    Kowloon
    Suite 1313, 13/F,
    AIA Kowloon Tower,
    Landmark East, 100 How Ming Street,
    Kwun Tong, Kowloon, Hong Kong

    Mon-Fri: 8:45am – 6pm
    (Open through lunch)
    Sat, Sun & Public Holidays Closed

    Macau

    (853) 8988-1822

    1903, AIA Tower,
    Nos. 251A-301, Avenida Comercial de Macau, Macau

    Mon-Fri: 8:45am – 5:15pm
    (Open through lunch)
    Sat, Sun & Public Holidays Closed

    Contact aia

    We are pleased to announce that effective 22 February 2021, our customer service in Hong Kong will resume normal. However, please take note of the following special service hours for Macau.

    Macau

    • Customer Service Centres & Hotline Service:
      • 10am - 4pm (Monday - Friday)

    Hong Kong

    (852) 2232-8888

    Hong Kong Island
    AIA Wealth Select Centre
    12/F, AIA Tower,
    183 Electric Road,
    North Point, Hong Kong

    Kowloon
    Suite 1313, 13/F,
    AIA Kowloon Tower,
    Landmark East, 100 How Ming Street,
    Kwun Tong, Kowloon, Hong Kong

    Mon-Fri: 8:45am – 6pm
    (Open through lunch)
    Sat, Sun & Public Holidays Closed

    Macau

    (853) 8988-1822

    1903, AIA Tower,
    Nos. 251A-301, Avenida Comercial de Macau, Macau
     
    Mon-Fri: 8:45am – 5:15pm
    (Open through lunch)
    Sat, Sun & Public Holidays Closed

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