What is fund switching?
Fund switching allows you to change your existing balance investment allocation and/or future contribution investment allocation.
Is there any fee for fund switching?
No. Fund switching is provided at no charge.
How do I make a fund switching request?
You may submit a fund switching request in paper format to your employer according to the schedule arranged between them and the AIA International Limited Macau Branch. Alternatively, if your employer offers online fund switching, you may perform fund switching via My AIA.
What is the difference between changing an existing balance investment allocation and changing a future contribution investment allocation?
Changing an existing balance investment allocation means changing the investment choice of all or part of your existing investments, while leaving the investment choice of future contributions among funds unchanged.
Changing a future contribution investment allocation means changing the investment choice of future contributions, while leaving existing investments unchanged.
How often can I switch my investment funds?
If you submit a fund switching request in paper format, please refer to the schedule arranged between your employer and the AIA International Limited Macau Branch. Usually, you can make fund switching request in paper format once a year.
Alternatively, if your employer offers online fund switching, you may perform unlimited fund switching* via My AIA.
*Except the AIA Macau Retirement Fund. Participants are permitted to raise only one switch request out of this portfolio within the same scheme year.
What will happen if I place more than one fund switching request in a day?
If you place more than one fund switching request via our website in a day, the last request received before 4:00 p.m. on that business day will be considered the final one. A switching request received after 4:00 p.m. on any business day will be processed on the next business day. A reference number will be issued for each transaction.
When will my fund switching request be completed?
Fund switching requests made via My AIA and paper format will be completed in two and ten business days respectively.
How do I cancel my fund switching request?
Except for fund switching requests made via paper format, you can cancel any request through the member hotline at (853) 0800 272 or My AIA before 4:00 p.m. on a normal dealing day you have made the request. No cancellation request will be accepted after 4:00 p.m. on the day it was made.