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Easy payment for short payment of new policy, renewal premium of the General Insurance (only applicable for products with policy prefix of "C"), renewal fee of AIA Vitality membership & outstanding Levy
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Taking care of your own health by being a smart consumer
& Get help with your claims
Useful information about AIA Everest
For your health, we go beyond insurance
New Technology Offers Instant Review of 3D Protection Gap
Get information on investment options and valuation day
A selection of forms you can download, fill in and send back to us
A selection of product brochures you can download
Find out more about the mobile app that can help you find medical help
Common Reporting Standard (CRS) video, Information about the Insurance Authority collecting levy on insurance premiums
Important information that you should know
Learn more about the new features of this newly redesigned mobile app
Register Mobile Number and/or Email Address for Individual life policy(ies)
Have a question? Let us help you
Get help with your claims
Tools to manage your retirement and pension scheme
Consolidate personal account(s) or transfer MPF assets to AIA
A selection of forms you can download, fill in and send back to us
A selection of product brochures you can download
Important and useful information that you should know
Support you in achieving overall wellbeing
Login or register to access and manage all your policies, claims and more.
Login or register to access and manage all your policies, claims and more.
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{{label}}AIA provides simple, comprehensive digital platforms, as well as unparalleled services for Group Insurance members. You can enjoy our Group Insurance services easily, anytime, anywhere. Watch the introduction video to learn more.
We will send you an email with an overview of our Group Insurance services. You will also receive eCard(s) and HealthCard(s) (if applicable) for you and your dependants
You can access your policy information, submit claims and access important information anytime, anywhere with the “AIA Connect” mobile app or through the Employee login site
You can look up nearby network doctors and hospitals using “AIA Connect”
Simply present your eCard* on “AIA Connect” to complete registration at network doctors’ clinics, private hospitals or labs^, so you can avoid the hassle of bringing a physical medical card with you
* The availability and conditions of usage of eCard is subject to terms of specific policy.
^ Only applicable for private hospitals or labs in Hong Kong.
“AIA Connect” supports all types of outpatient claims*:
* The availability and conditions of usage of eClaim is subject to terms of specific policy.
You will be reimbursed in as little as 3 working days in a few simple steps using “AIA Connect”, and you can check your claim status or pay any shortfalls (if applicable) anytime
Alternatively, you can log in to the Employee login site for outpatient claims, or click here to manage other types of Group Insurance claims
The general basic Group Insurance plan may not cover all your protection needs as you reach milestones, such as resignation or retirement. You may wish to consider purchasing additional medical, accident and dental protection at affordable premiums through “AIA Connect” or by clicking here*
*Subject to specific policy terms.
You can also check out our other employee voluntary retirement solutions, such as MPF Personal Account consolidation and MPF Tax Deductible Voluntary Contributions
Member Hotline: 2200 6333
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